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Frequently Asked Questions
 

Can I upload an image to you?
Can you use a photograph?
Can you do my logo?
Can you print in color?
Are your products dishwasher safe? Freezer safe?
Can I provide you with my own glasses?
What is the normal turnaround from the time I place my order until it ships?
Do you do rush orders?
Can I pick up my order from your shop?
Do you have a minimum order?
Can you etch on metal?
Do you offer discounts for large orders?





 
Can I upload an image to you?

Yes. The website has a location to upload an image to us. We will make sure that it is an image that we can use. You will receive confirmation that the image is usable. If it is not doable we will send a message explaining why we could not convert the image and refund the order.

Can you use a photograph?

No. We can’t do a photograph on glassware.

Can you do my logo?

Yes. Please submit a vector or eps image, or very high quality jpeg. Black and white preferred.

Can you print in color?

No. Our process is laser etching only. No color.

Are your products dishwasher safe? Freezer safe?

Our products are dishwasher safe. Top shelf only. Our beer mugs are thick enough to put in the freezer.

Can I provide you with my own glasses?

No. Unfortunately all glass is not created equal and does not etch the same. We use a very high quality glass and we know that after testing many other manufacturers that this glass works the best for us.

What is the normal turnaround from the time I place my order until it ships?

Typically our turnaround time is 7-10 days. It is longer during the holidays. We recommend that you give us 2-3 weeks during November and December.

Do you do rush orders?

Yes. An additional fee will be applied to the total for a rush order needed within 5 business days.

Can I pick up my order from your shop?

Yes. Arrangements can be made in advance to pick up orders either at our shop in Louisville. Or at any show that we are currently attending.

Do you have a minimum order?

No. We make our glasses one at a time. So you can place an order for one glass to multiple glasses.

Can you etch on metal?

Yes. Anodized and painted metals can have the coating lasered away to reveal a metal underneath. The design would be a silver metal color. Bare metals require a special spray that creates a permanent black engraving of the chosen design.

Do you offer discounts for large orders?

Yes. Please contact us via this website or blastingoutyourglass@yahoo.com.

   
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